We Take Care of Our Valued Customers
Customer Service Isn't About Just Answering a Phone When You Call.
Yes, when you call, or email, you will get a response from a human being, but isn't customer service more than that? You want someone that will focus on you and take care of your problems. Well, that's what we do. We understand that your supply chain does not exist in a vacuum, and that sometimes, problems may arise that NIDC had nothing to do with, but maybe we can help. We won't just wipe our hands clean if we didn't cause an issue. We will listen and be proactive in finding solutions that will help you do business. We not only want our customers to think of us as providing the best casting products in the world, we want you to think of Northern Iowa Die Cast as the best business partner you have.
